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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20130923T130000Z
DTEND:20130923T170000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Workshop: What to Do When the Customer is...Wrong!
DESCRIPTION:THE MOST IMPORTANT SKILL YOU WILL EVER LEARN!\n\n	  Why Customer Service is important\n\n	  The 5 things you should do with every unhappy customer\n\n	   The 10 things NEVER to say to a customer\n\n	   Turning unhappy customers into your biggest supporters\n\n	  Make sure the customer walks out satisfied even when you can't give them what they want.\n\n	\n\n	Click HERE to Print Event Flyer PDF\n\n	\n\n	Success Training & Consulting\n\n	Building a thriving local economy driven by equipped\, successful small businesses.\n\n	http://www.successtrainingandconsulting.com
X-ALT-DESC;FMTTYPE=text/html:<p align="LEFT">\n	<span style="font-size: 14px\;"><span style="font-family: times new roman\;"><font color="#ed1802"><font color="#ed1802"><font color="#ed1802">THE MOST IMPORTANT SKILL YOU WILL EVER LEARN!</font></font></font></span></span></p>\n<p align="LEFT">\n	<span style="font-size: 14px\;"><span style="font-family: times new roman\;">&bull\; Why Customer Service is important</span></span></p>\n<p align="LEFT">\n	<span style="font-size: 14px\;"><span style="font-family: times new roman\;">&bull\; The 5 things you should do with every unhappy customer</span></span></p>\n<p align="LEFT">\n	<span style="font-size: 14px\;"><span style="font-family: times new roman\;">&bull\;&nbsp\; </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">The 10 things NEVER to say to a </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">customer</span></span></p>\n<p align="LEFT">\n	<span style="font-size: 14px\;"><span style="font-family: times new roman\;">&bull\;&nbsp\; </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">Turning unhappy customers into your </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">biggest supporters</span></span></p>\n<p align="LEFT">\n	<span style="font-size: 14px\;"><span style="font-family: times new roman\;">&bull\; </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">Make sure the customer walks out </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">satisfied even when you can&rsquo\;t give </span></span><span style="font-size: 14px\;"><span style="font-family: times new roman\;">them what they want.<br />\n	<br />\n	<strong><a href="http://cloud.chambermaster.com/userfiles/UserFiles/chambers/314/File/SuccessCustomerServiceWorkshopSept13.pdf">Click HERE to Print Event Flyer PDF</a></strong><br />\n	<br />\n	<strong><span style="font-size: 16px\;">Success Training &amp\; Consulting</span></strong><br />\n	<em>Building a thriving local economy driven by equipped\, successful small businesses.<br />\n	<a href="http://www.successtrainingandconsulting.com">http://www.successtrainingandconsulting.com</a></em></span></span></p>\n
LOCATION:AmericInn Lodge & Suites Meeting Room 526 Western Ave. Fergus Falls\, MN
UID:e.314.12159
SEQUENCE:3
DTSTAMP:20260427T195138Z
URL:https://business.fergusfalls.com/events/details/workshop-what-to-do-when-the-customer-is-wrong-09-23-2013-12159
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