SERVICE WRITER

Frontier Marine & Powersports is seeking a qualified Service Writer, candidate will be responsible for assisting customers with Marine/Powersports repair needs.

• Schedule appointments, take orders, monitor service progress, calculate charges and process payments.
• Interact with customers, listen to their questions and concerns and provide timely responses.
• Review customer accounts and report changes to internal staff.
• Serve as a link between customers and different departments in the organization.