Be A Successful Leader - Communication and Conflict

Click Here for Leadership Series Details

Be A Successful Leader -- Workshop Series with M State
Gain the knowledge and skills required to be a SUCCESSFUL LEADER and build a high performing, engaged work team.
• Engage in highly interactive, experiential activities, and debriefs that
illustrate key theories and techniques.
• Practice theories and techniques using realistic, job-related examples.
• Expand your knowledge with activities assigned between sessions that
focus on using covered techniques within an actual work environment.

Our leadership sessions will be held via Zoom and last only 2 hours. Each
course is $99, which includes two sessions and all required materials.
Participants are not required to take all four courses but must take all
sessions within a specific course.

Click Here for Leadership Series Details

December 2021 -- Dialogue
COMMUNICATION AND CONFLICT
BASED ON CRUCIAL CONVERSATIONS

SESSION 1: Staying in Dialogue
10 am-noon Wednesday, December 1
• Understand the importance of staying in dialogue when conversations are emotional and high-stakes and involve opposing opinions
• Learn to prepare for a difficult conversation by working on yourself first
• Identify common distractors that derail dialogue and apply techniques for refocusing a conversation
• Learn to identify and react when verbal or emotional safety is at risk in a conversation

SESSION 2: From Dialogue to Action
10-am-noon Wednesday, December 15
• Learn to stay in dialogue when you or others become emotional
• Learn to "look at" and analyze your reaction to difficult messages and to listen actively to others in order to move dialogue forward
• Practice techniques for speaking persuasively, not abrasively