Director of Membership & Marketing

2025 Director of Membership & Marketing
 
The Fergus Falls Chamber of Commerce is seeking a dynamic and results-oriented Director of Membership and Marketing. This pivotal role drives membership growth and retention through strategic marketing, strong relationship building, and effective community engagement. Join our fun team and make a difference in our community!
 
Key Responsibilities:

• Lead sales and business development efforts to attract new members, clearly articulating the value of Chamber membership.
• Build and nurture strong relationships with current and prospective members, community leaders, and stakeholders.
• Develop and implement strategic membership recruitment and retention plans to expand and engage our member base.
• Oversee member onboarding, engagement initiatives, and event planning to ensure a high-value experience for all members.
• Manage the membership database (CRM), analyze data, and report on key performance indicators (KPIs) for continuous improvement.
• Design and execute comprehensive marketing campaigns across digital, social, and traditional platforms, showcasing Chamber benefits.
• Represent the Chamber at various community events, fostering strong public relations.

• 2-5 years of business experience in marketing, relational sales, customer service or related roles (internships included).
• Exceptional communication skills, including public speaking, strong writing, and content creation (photography/videography a plus).
• Proficiency with social media platforms, email marketing tools (Constant Contact), CRM systems, and graphic design software (Canva).
• A positive, dependable, and proactive team player with excellent organizational skills and a detail-oriented, creative approach.
• Ability to work both independently and collaboratively in a small team environment, committed to local business and economic vitality.

• Wage Range: $45,000 - $62,000 annually ($22-$30/hour), depending on experience.
• Full-time, flexible 40-hour work week (Monday-Friday, primarily on-site in Fergus Falls).
• Benefits include: $300 monthly healthcare stipend, 3% 401K match, Paid Time Off (PTO), 7 paid holidays, and a flexible work environment.